Privacy & Security

In order to keep you informed about our latest products, specials, and other news, we ask for your e-mail address. More importantly, we need this address should we need to contact you about any order, delay, or shipping information. To fulfill your order, we need your shipping address, phone number, and credit card information. We understand that we are asking for sensitive information, and you can rest assured that we make every effort possible to ensure the privacy and security of your transactions. Your credit card number and other personal data will be treated with the highest grounds of security and confidentiality.

Secure Shopping

Orders placed on our site are encrypted using SSL technology, the industry-standard authentication and encryption technology, to ensure your transactions are protected. With SSL implemented on both the client and server, information transmitted over the internet will remain unaltered and secure. If you have any concerns about placing your order online, please order by phone at 1-888.599.5997.

Please note that email is not encrypted and is therefore NOT a secure means of transmitting credit card information. will NEVER request sensitive information over e-mail.

Email Policy

Lyss Loo sends 3-4 promotional emails per week to keep our subscribers informed about the latest trends and sales at It is possible to unsubscribe at any time by simply clicking the link at the bottom of an email. 

Contacting Us

It's easy to contact us by sending an email to customer service at or by giving us a call at 1-888.599.5997. Prefer to drop us a line? Our mailing address is 2541 S. Alameda St., Los Angeles, CA 90058.