Return Policy

Exchanges

  • We do not accept exchanges at this time.

Return Policy

  • Merchandise must be returned within 30 days of receipt.
  • Merchandise must be unworn and unwashed.
  • Merchandise must have all tags, including any Lyss Loo hang tags, attached.
  • Any merchandise marked "Final Sale" cannot be returned.
  • Hair accessories, opened makeup, earrings, ear cuffs, panties and bodysuits cannot be returned.
  • All swimwear returns must have hygiene liners still intact.
  • Gift cards are non-returnable and non-refundable.

U.S. Hassle-Free Returns

Returns for store credit will be processed free of charge, while returns for a refund to your original payment method (i.e. credit card, PayPal) will require a handling & processing fee of $5.99, which will be deducted from the amount to be refunded to you. Original shipping charges are non-refundable.

International Returns

Please follow the instructions on the return form included in your package. You must return your items to the address below within 30 days from the day you received your package. Please write your order # on the outside of the package. You will receive your refund in the original form of payment. Unfortunately we cannot refund duties, taxes or shipping charges.

Lyss Loo Returns
Order # _________
2541 S. Alameda St.
Los Angeles, CA 90058

Refunds and Processing

  • Refunds will be processed within approximately 7 to 10 business days after we receive your return.
  • Original shipping charges are non-refundable.

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